iOCO Cookie Policy

 

Last updated: 15 October 2026
 

This Cookie Policy explains how iOCO ("we", "us" or "our") uses cookies and similar technologies when you visit ioco.ae. Cookies and similar technologies help us operate our website, understand how visitors interact with it and, where you have provided consent, improve your experience and support our marketing activities. This Cookie Policy should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small data files that websites may store on your device when you visit them. They can perform different functions, such as remembering your preferences, helping website functionality operate correctly, understanding how visitors use a website and supporting personalised content or advertising. Some cookies remain only for your browsing session, while others may remain on your device for a defined period or until they are deleted.

2. How we use cookies

We may use cookies and similar technologies for the following purposes:

  • Necessary cookies

    These cookies are required for the website to operate correctly and provide functionality requested by you. They may support functions such as security, website navigation, session management and remembering your privacy or cookie preferences. Because these cookies are necessary for the operation of the website, they may not always be capable of being disabled through our cookie preference controls.

  • Analytics cookies

    With your consent, we may use analytics cookies to understand how visitors interact with our website. Information gathered through these technologies can help us understand which pages are visited, how visitors navigate the website and where we can improve the website experience.

  • Functionality cookie

    These cookies enable additional functionality and personalisation on the website. They may remember choices you make or enable functionality provided by services integrated into the website.

  • Advertising and marketing cookies
    With your consent, cookies and similar technologies may be used to understand the effectiveness of our marketing activities and deliver more relevant marketing or advertising. These technologies may also be provided by third-party services we use.

3. HubSpot

Our website is hosted or managed using HubSpot services. HubSpot functionality may use cookies and similar technologies to operate website functionality, manage visitor sessions, remember privacy preferences, provide forms and help us understand interactions with the website. The particular HubSpot cookies used, their purposes and their expiry periods may depend on the HubSpot functionality enabled on our website. Where consent is required, non-essential cookies should only be used in accordance with the preferences you select through our cookie consent tools.

4. Third-party cookies

Some functionality on our website may be provided by third parties. Where enabled, these providers may place or access cookies and similar technologies in accordance with the choices you make through our cookie consent controls. The specific third-party services operating on our website may change as our website and digital services evolve.We recommend reviewing the cookie preferences available on our website for the most current information regarding the categories of cookies in use.

5. Managing your cookie preferences

When you visit our website, you may be presented with a cookie banner or preference centre allowing you to manage non-essential cookies.

Depending on the options made available, you may be able to:

  • accept all cookies;
  • reject non-essential cookies;
  • choose individual cookie categories; and
  • change your preferences later.

You can also control or delete cookies using your web browser settings. Disabling certain cookies may affect some features or functionality of the website.

6. Personal information and cookies

Some cookies and related technologies may involve the processing of information that identifies you directly or indirectly, including electronic or online identifiers. The UAE Personal Data Protection Law defines personal data broadly and expressly includes an individual's electronic identifier within its definition. Where personal information is processed through cookies or similar technologies, we handle that information in accordance with our Privacy Policy and applicable data protection requirements.

7. Your data protection rights

Depending on the circumstances and applicable law, you may have rights relating to your personal information, including rights concerning access, correction and restriction or cessation of processing. The UAE Government specifically identifies rights relating to correcting inaccurate personal data and restricting or stopping processing under the Personal Data Protection Law. Further information about how we handle personal information and how you may exercise your rights should be provided in our Privacy Policy.

8. International transfers

Some technology providers we use may process information using infrastructure located outside the United Arab Emirates. Where personal data is transferred internationally, we will handle such transfers in accordance with applicable data protection requirements. The UAE Personal Data Protection Law includes requirements governing cross-border transfers and the sharing of personal data for processing purposes.

9. Changes to this Cookie Policy

We may update this Cookie Policy periodically to reflect changes to our website, the technologies we use or applicable legal and regulatory requirements. When we make changes, we will update the"Last updated" date displayed at the top of this policy. We encourage you to review this page periodically.

10. Contact us

If you have questions about this Cookie Policy, our use of cookies or how we handle your personal information, please contact us through the contact details provided on ioco.ae or email privacy@ioco.ae